Our full-service property management includes everything from marketing and tenant screening to maintenance, rent collection, and financial reporting. We also offer guest concierge services, dynamic pricing strategies, and comprehensive property to maximize your rental income and maintain your property's value.

We use data-driven analytics to set competitive rental rates based on market trends, property location, and seasonal demand. Our dynamic smart pricing tool adjusts rates in real-time to ensure maximum occupancy and revenue, while staying competitive in the market.

We advertise your property across multiple platforms to reach a wide audience. Our screening process includes thorough background checks, credit history, employment verification, and reference checks to ensure we select reliable tenants who will respect your property and pay rent on time.

We conduct regular property inspections and inventory checks to catch potential issues early. For any necessary repairs, we have a network of trusted, on-call handymen and contractors. All maintenance requests are handled promptly, ensuring your property is always in top condition.

We provide transparent online reporting that you can access anytime, which includes detailed financial statements, occupancy rates, and maintenance logs. Additionally, we can schedule regular updates via phone or email based on your preferences.

Our fees are a percentage of the monthly rental income starts from 17%. This covers all aspects of property management, tenant management, maintenance coordination, and financial reporting. We believe in transparency, so there are no hidden fees, and all costs are clearly outlined in our management agreement.

We implement a marketing strategy designed to minimize vacancy periods by distributing our listings globally through platforms. We optimize each listing for maximum visibility and use dynamic pricing to boost bookings, making our rates more competitive and appealing to guests.

In the event of a major issue or emergency, we act quickly to resolve the problem. We keep you informed throughout the process and coordinate with technicians to ensure repairs are done efficiently. For repairs or maintenance under 2 million IDR, we will proceed without requiring the owner’s prior approval. For amounts exceeding 2 million IDR, coordination with the owner will be required. In emergency situations, our Property Management team reserves the right to take immediate action to restore the property’s operational status, ensuring continuity of accommodation services, regardless of the owner’s input. Additionally, if any payment is required, we will inform you through the monthly report, and it will be deducted from the monthly revenue.

We offer guest and tenant support to promptly address any issues. Our team works to resolve them, maintain positive relationships with tenants, and ensure their satisfaction. However, if a guest requests compensation and/or a fee refund due to issues found at the property during their stay, all processes related to the issue and resolution, including whether the claim will be accepted or not, shall be within the authority of the Property Manager

Yes, as the owner, you are free to stay at your property whenever you like. We place no restrictions on the number of stays. But services like housekeeping, gardening, pool maintenance, and technical support are mandatory during your stay for an monthly fee.

Yes, the property owner is required to insure the property. Public Liability insurance (for at least USD 100,000) and Contents insurance are mandatory.

The contract is valid for a period of 1 year from the date of signing. After this period, the contract will automatically renew for another year unless either party decides to terminate the agreement. In the case of termination, a three-month written notice must be provided to the other party.